1. Information We Collect
We collect personal information that you provide directly to us when making a purchase or setting up an account. This information includes:
- Contact details: Name, email address, telephone number, shipping and billing address.
- Payment Information: All payment details are processed securely through our PCI-DSS compliant third-party payment gateways (Stripe, Razorpay). We do not store your credit/debit card numbers or bank account details on our servers.
- Usage details: IP address, device specs, browser type, cookies, and referral traffic data to help optimize your shopping experience.
2. How We Use Your Personal Data
We use your collected personal information for the following specific purposes:
- Processing, packing, and dispatching your orders.
- Sending you transactional emails, shipping status notifications, and customer support communications.
- Preventing fraudulent transactions and ensuring general security.
- Providing tailored marketing updates, drops alerts, and brand news (only if you opt-in).
3. Cookies & Session Storage
We use cookies and browser local storage to maintain your shopping cart state, recall your preferences, and track traffic behavior. You can disable cookies directly through your internet browser's settings menu; however, doing so will prevent you from utilizing our shopping bag and completing orders.
4. Third-Party Sharing Heuristics
We do not sell, rent, or trade your personal information to third-party advertising companies. We share data only with trusted partners essential to perform operations:
- Payment processors (Stripe, Razorpay) to complete secure transactions.
- Logistics carriers (DHL, BlueDart, FedEx) to deliver your parcels.
- Analytics providers (Google Analytics) to help us review storefront performance.
5. Data Retention & Security
We implement high-grade Security Socket Layer (SSL) encryption to secure all transmission tunnels. Your personal data is kept only for as long as necessary to process orders or comply with legal audit requirements.
6. Your Rights
You have the right to request access to the personal data we hold about you, request corrections to incomplete info, or request that we delete your personal database files entirely. To make a request, contact us at support@boohumuredux.com.